Multi-system planned outages from 2nd to 4 November 2024

According to NDIS, upcoming planned multi-system outages have been scheduled for system upgradation and improvement.

Outage 1

Impacted systems

  • My NDIS app
  • My NDIS participant portal
  • My NDIS provider portal
  • My place participant portal

Start date and time

Saturday 2 November 2024, 4:30 am AEDT

Finish date and time

Sunday 3 November 2024, 12:00 pm AEDT

Outage window

31.5 hours

Outage 2

Impacted system

  • My NDIS app

Start date and time

Monday 4 November 2024, 9:00 am AEDT

Finish date and time

Monday 4 November 2024, 10:30 am AEDT

Outage window

1.5 hours

Impact on users

These systems will be down during the outage window as per NDIS news website.