The National Disability Insurance Agency (NDIA) is connecting the my NDIS app to myGov, and all users need to follow this to seamlessly access the former. This is a secure and simple way to access all Australian government services.
Existing users will also need to connect by 4 November 2024. Otherwise, they will be blocked until they follow the steps to connect to myGov.
New users will need to follow the steps in the my NDIS app to register and connect to myGov.
To begin the connection process, you will need your:
- My Gov sign in details – myGov username or email and password or
- My Gov Digital ID
The steps for connecting with myGov are:-
- Open the my NDIS app.
- Select the sign in to myGov button. This will take you to the sign in with myGov screen.
- Enter your myGov username or email and password or myGov Digital ID.
- Select sign in.
- Enter your second sign in option.
- Once you have done this, your myGov account will connect to the my NDIS app.
- Select continue to use the my NDIS app.
You only need to do this once. After this, you can keep signing into the my NDIS app as you did before. For instance, you can use your fingerprint, Face ID or PIN.
If you are a nominee or child representative, you must sign into the app using your own NDIS account and your own myGov account. You must not use the participant’s account.
